Which action can help a client reduce the likelihood of receiving disputes?

Providing excellent customer service is a key factor in reducing the likelihood of receiving disputes. When clients have access to responsive and helpful customer service, they are more likely to feel valued and supported. This can help prevent misunderstandings about products or services that might lead to disputes.

For instance, if a customer has a question or issue regarding a charge, being able to quickly reach a knowledgeable support representative can help resolve their concerns before escalating to a dispute. Proactive communication and a willingness to assist customers can foster trust and satisfaction, ultimately reducing the chances that a customer would resort to disputing a transaction.

In contrast, while an easy refund process, customer loyalty programs, and implementing strict purchase rules may contribute to improving overall customer experience or maintaining order, they may not directly address the underlying issues that lead to disputes. These alternatives can provide certain benefits, but they do not encompass the comprehensive approach to ensuring customer satisfaction and trust that excellent customer service embodies.