What should Pomodoro consider when moving their customer to a different subscription billing cycle mid-month?

When moving a customer to a different subscription billing cycle mid-month, proration is a critical factor to consider. Proration ensures that customers are charged fairly for the remaining period of their current subscription before transitioning to the new billing cycle. This process involves calculating the cost of the service used up until the change and adjusting the charges accordingly so that the customer only pays for what they have utilized.

For instance, if a customer is switching from a monthly to a yearly plan halfway through the month, proration would establish how much of the current month they have already consumed, allowing Pomodoro to credit or adjust their billing to reflect this usage accurately. This practice helps maintain transparency and fairness in billing, fostering positive customer relationships and reducing potential disputes over charges.