In chargebacks, how does the disputed payment impact the Platform's balance?

When a chargeback occurs, the disputed payment is typically debited from the Platform's balance immediately. This mechanism is in place to ensure that the funds associated with the disputed transaction are removed swiftly to account for the potential loss associated with the chargeback process. Since a chargeback signifies that the customer has contested the transaction, the charged amount is reversed to maintain financial integrity and protect consumers.

The immediate debit helps both the payment processor and the merchant manage risk effectively, ensuring that they can account for potential losses right away, rather than waiting until the chargeback investigation concludes. This immediate action is integral to the chargeback process, as it provides transparency and a clear financial picture during the dispute resolution period.